METHODS OF PAYMENT. Credit or debit card

SHIPPING COSTS

Domestic customers(city of Thessaloniki, Greece) may choose not to be charged for shipping costs and pick up their purchased items directly from our store P.P.Germanou 3, Thessaloniki, Greece. Unfortunately, this option is disabled during lockdown period.
For orders over 50  SHIPPING is FREE (Refers to deliveries throughout Greece only)..
Shipping costs are € 2.50 for all of Greece and € 15 for all countries in Europe.


2. PRODUCT CHANGES

In case of change of a product, it should be done within 15 days from its purchase. The product should be in its original form, with all the accompanying items (labels, packaging, proof of purchase) with which it has been sent, in excellent condition.

The customer is charged for receiving the product to be changed.

For the replacement, or the return of a product, please contact us at Tel. +30 2310 264447.

Once we receive and accept your return, we will contact you to confirm receipt of your return.

If you wish the refund amount can be credited to your account for your next purchase.

The customer bears only the shipping costs.

3. PRODUCT RETURNS

Returns are only accepted if:

1. The product has not been worn beyond its test

2. The product has not suffered any damage at all

3. The tab with our name Rose has not been removed or damaged in any way.

4. Send us the products, at the Address: Garipi Kyriaki (Rose Accessories), Paleon Patron Germanou 3, Thessaloniki 54622.

Please make sure the packaging of the shipment is secure so that no damage is caused during transport and there is proof of purchase.

Our store is not responsible in case of loss or destruction of the product during the transfer of the return.

In case of return of the products, your refund will be completed within (10) working days from the date of receipt of the products.

The refund is made by crediting the credit-debit card (if it has been paid by credit or debit card).

We inform you that our store does not bear any responsibility for any damage and wear of the products after their use and in no case is it obliged to replace.

For the replacement, or the return of a product, please contact us at Tel. +30 2310 264447.